Trustworthy AI? What AI Reveals About Human Trust Mechanisms and How It Redefines It
Eva Simone Lihotzky Eva Simone Lihotzky

Trustworthy AI? What AI Reveals About Human Trust Mechanisms and How It Redefines It

The question of trust in artificial intelligence is too often framed as a narrow inquiry into whether a given tool is reliable. If it is framed at all. We argue that this narrative needs to be extended.

In contemporary AI environments, trust is no longer directed only toward a discrete system or output, but toward a layered assemblage of infrastructures, institutions, incentives, and cultural assumptions that remain largely opaque to users. The problem of trust in AI is therefore not merely technical, but at once organizational, political, epistemic, and anthropological.

This paper proposes that AI is transforming trust from a relational outcome into an infrastructural precondition. The distinction matters because, while interfaces become smoother and more socially persuasive, technological systems on the other side, are evolving faster than human comprehension. Hence, the societal, and respectively organizational, systems built around it and with it fail to cope with the pace. We suggest that the central task is not simply to make AI more explainable, but to design institutions, interactions, and its applying arrangements in which trust becomes deserved, contestable, and collectively intelligible.

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